Hotel Reviews That Drive Bookings
A complete reputation engine — review response, rating improvement, sentiment tracking and crisis management — across Google, TripAdvisor, MMT, Booking.com and Agoda.
A 360° reputation program
Review Response System
Daily monitoring and on-brand responses across Google, TripAdvisor, MMT, Booking.com and Agoda — in your tone.
Rating Improvement Strategy
Active rating-lift program: targeting 4.5+ on Google and 8.5+ on Booking.com within 90 days.
Negative Review Mitigation
Service-recovery playbooks and direct guest outreach to convert detractors into supporters.
Review Generation Automation
Post-stay automation that drives qualified positive reviews from happy guests on the right platforms.
Sentiment Analysis & Reporting
Monthly trend reports on guest sentiment, operational themes and competitive benchmarking.
Crisis Management
Rapid-response protocol for viral negative reviews, social-media incidents and PR-sensitive complaints.
Frequently Asked Questions
Why is hotel reputation management important?+
Over 81% of travelers read reviews before booking. A 1-star improvement on Google can lift conversion by 25%+. Reputation management is the single highest-ROI revenue lever for most independent hotels.
How fast can my ratings improve?+
With Loopin's reputation program, most hotels see measurable rating lift within 60–90 days and reach target ratings (4.5+ Google, 8.5+ Booking.com) within 6 months.
Do you handle review responses in my voice?+
Yes. We build a brand voice guide unique to your hotel and respond to every review — positive and negative — in that voice.
Ready to improve your hotel ratings?
Get a free reputation audit across all major platforms.